Care Coordinator - Minnesota Prosthetics Orthotics
Quick Apply Full-time 9 hours ago Full Job Description Serve as the care coordinator for prosthetic and orthotic services throughout TCO as well as perform Patient Services Responsibilities at MPO clinics as needed.
This is a full-time position working out of the Burnsville and Edina Clinics
Essential Functions:
Responsible for prosthetic scheduling and care coordination Maintain ongoing communication with prosthetists and orthotists Handle prosthetic and orthotic patient inquiries Assist with appeals and payer requests for information related to prosthetic claims Coordinate prior authorization/insurance verification process for prosthetics and orthotic services.
Ensure timely communication with Patient Services Representatives and patients.
Track status of all authorizations needed until approval is received.
Maintain follow up at to assure timelines are met.
Maintain working knowledge of payer website information related to benefits and coverage Greet and register patients; collect co-payments, collect pre-payments and insurance information Accurately and efficiently schedule new and existing patients in the current practice management system Communicate all pertinent patient information including:
appointment information, directions, check-in times, referral information and copayments Maintain a working knowledge of health care plan requirements and health plan networks Verify and document insurance information as defined by current business practices Chart management Maintain timely communication with patients and families while in clinic Any and all other duties as assigned Education and Experience Requirements:
High School diploma/GED or equivalent Customer service experience required Administrative or medical office experience preferred Knowledge of medical terminology Experience with EMR system (familiarity with PACE and AllScripts preferred) Essential Requirements:
Ability to:
Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.
g.
HIPAA, Stark, OSHA, employment laws, etc.
) Prompt and reliable attendance Work in the clinic, office or surgery center during business hours Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, stooping or sitting for long periods of time may be required Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines Converse in a respectful and professional manner Prioritize workload while being flexible to meet the expectations of the daily operations Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions Understand and execute a variety of instructions Effectively operate equipment and communicate on and operate the phone system Work independently with minimal supervision Travel to other work locations, if required Performance Expectations - TCO's Core Values:
Integrity - Do the right thing and take responsibility for what you do and say Service - Consistently contribute to deliver an exceptional experience Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness Teamwork - Be a part of the whole; support each other positively Environmental Conditions:
Normal clinic/office setting Notes The knowledge, skills, abilities & traits (KSATs) listed on this job description are typically acquired through the levels of education and experience listed.
However, any equivalent combination of education and/or experience, which provide an applicant with the listed KSATs to perform the essential functions and requirements of the job, is acceptable.
TCO is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
This position description will be reviewed periodically as duties and responsibilities change with business necessity.
Essential and Additional Job Functions are subject to modification.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
This is a full-time position working out of the Burnsville and Edina Clinics
Essential Functions:
Responsible for prosthetic scheduling and care coordination Maintain ongoing communication with prosthetists and orthotists Handle prosthetic and orthotic patient inquiries Assist with appeals and payer requests for information related to prosthetic claims Coordinate prior authorization/insurance verification process for prosthetics and orthotic services.
Ensure timely communication with Patient Services Representatives and patients.
Track status of all authorizations needed until approval is received.
Maintain follow up at to assure timelines are met.
Maintain working knowledge of payer website information related to benefits and coverage Greet and register patients; collect co-payments, collect pre-payments and insurance information Accurately and efficiently schedule new and existing patients in the current practice management system Communicate all pertinent patient information including:
appointment information, directions, check-in times, referral information and copayments Maintain a working knowledge of health care plan requirements and health plan networks Verify and document insurance information as defined by current business practices Chart management Maintain timely communication with patients and families while in clinic Any and all other duties as assigned Education and Experience Requirements:
High School diploma/GED or equivalent Customer service experience required Administrative or medical office experience preferred Knowledge of medical terminology Experience with EMR system (familiarity with PACE and AllScripts preferred) Essential Requirements:
Ability to:
Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.
g.
HIPAA, Stark, OSHA, employment laws, etc.
) Prompt and reliable attendance Work in the clinic, office or surgery center during business hours Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, stooping or sitting for long periods of time may be required Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines Converse in a respectful and professional manner Prioritize workload while being flexible to meet the expectations of the daily operations Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions Understand and execute a variety of instructions Effectively operate equipment and communicate on and operate the phone system Work independently with minimal supervision Travel to other work locations, if required Performance Expectations - TCO's Core Values:
Integrity - Do the right thing and take responsibility for what you do and say Service - Consistently contribute to deliver an exceptional experience Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness Teamwork - Be a part of the whole; support each other positively Environmental Conditions:
Normal clinic/office setting Notes The knowledge, skills, abilities & traits (KSATs) listed on this job description are typically acquired through the levels of education and experience listed.
However, any equivalent combination of education and/or experience, which provide an applicant with the listed KSATs to perform the essential functions and requirements of the job, is acceptable.
TCO is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
This position description will be reviewed periodically as duties and responsibilities change with business necessity.
Essential and Additional Job Functions are subject to modification.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
